Price Match Policy

Price Match Policy

At Shirley’s Wig Shoppe, we are committed to providing our customers with competitive pricing. If you find a lower price on an identical item from an eligible competitor, we will do our best to match that price. Please review our Price Match Policy below.

Eligibility for Price Matching

To qualify for a price match:

  • The item must be identical, including the same brand, style, and color.
  • The competitor’s price must be current and publicly advertised online.
  • The item must be in stock and available for immediate purchase from the competitor.
  • The price match request must be made at the time of purchase.
  • The competitor must have an online storefront, be located within the United States, and list prices in U.S. dollars.
  • The competitor must be an authorized retailer of the product.

Non-Eligible Items & Prices

Price matching is not available for:

  • Clearance, closeout, open box, or liquidation items.
  • Special orders, custom items, or personalized products.
  • Auction or marketplace prices, including eBay and Amazon Marketplace.
  • Items or prices offered through social media, including Facebook, Instagram, or TikTok live shows or videos.
  • Membership or loyalty program discounts.
  • Prices available only after rebates or coupons.
  • Prices below manufacturer pricing guidelines.

Loyalty Rewards & Additional Discounts

Price-matched items are not eligible for additional discounts, promotional codes, or loyalty rewards coupons.

Customers may still earn loyalty points based on the final amount paid for a price-matched purchase. Gift cards may also be used as a form of payment.

How to Request a Price Match

  1. Contact Customer Service at customerservice@shirleyswigshoppe.com with proof of the lower price. Proof must include a link to the competitor’s product page showing the eligible item and price.
  2. If the competitor’s discounted price is displayed only after the product is added to the cart, the discounted price must also appear when Shirley’s Wig Shoppe independently adds the same item to the competitor’s cart.

Limitations

  • Shirley’s Wig Shoppe reserves the right to verify the competitor’s price, product availability, and authorized retailer status.
  • Price matching is not available for items sold by third-party sellers on marketplace websites.
  • Price matches cannot be combined with other discounts or promotional offers.

Contact Us

If you have any questions about our Price Match Policy, please contact Customer Service at customerservice@shirleyswigshoppe.com.