International Shipping
Please be aware that your country may require duty or customs fees on inbound goods from the US. These charges can add significant cost to your purchase. We are not responsible for import taxes or duties assessed to our products for delivery in other countries. Shipping charges do not include international taxes or duties. We recommend that you contact your local customs office to request the details of these charges.
If you decide to refuse any shipments from ShirleysWigShoppe.com, you are responsible for the original shipping costs to you, any duties, taxes and/or customs charges that are incurred on the package, and the cost of returning the package to us, should any of these fees apply. A 25% restocking fee will be applied to any returned/refused shipments.
Duties and VAT are based on the price you paid for the item you ordered, minus discounts. We are required by law to disclose the value of the package contents and cannot alter this value.
For all International orders, we suggest using a 3rd party freight forwarder to your destination. If you don’t already have a favorite, you may want to try www.stackry.com.
Stackry is an international forwarding service that allows you the following services:
- Your package arrives safely at their secure warehouse
- Email confirmation shortly after your package arrives at the warehouse
- Ability to see the measurements, weight, and retailer information for your items
- You will have the choice to ship your package immediately or wait to consolidate
- Offers the option to store items for free in your personal locker for the first 45 days
- No Membership Fees. You only pay for your reduced shipping costs.