A restocking fee is a fee that is applied to all returns by most manufacturers. This fee is designed to cover the costs of the inspection process for each returned item by their respective employees. The process of a return can include the re-styling of a piece and / or the re-packaging of a piece. Not all manufacturers allow for returned items to be put back into regular inventory.
Restocking fees vary by each manufacturer. In an effort to reduce these costs for consumers and simplify this process for each customer, ShirlelysWigShoppe.com applies a 10% restocking fee (or $10.00 whichever is greater) to each returned piece.
***If returning an Ellen Wille Human Hair item, the restocking fee is 10% of the retail price. This fee is not waived even if the consumer receives a store credit or completes another purchase.